Biznology
Where business and technology create a winning customer experience.

Monthly Newsletter

I once worked with a software company who, upon retaining me, described all the problems that they were having in product development. They needed...

This is not a theoretical question. I have seen heated arguments on this subject with my clients over the years over what is a...

Human beings are wired to make connections from birth using intuition. Usually that is a good thing. But we are entering an era when...

I was speaking to a very smart client this week responsible for answering customer questions for a large company. (I am seeing several clients...

I have been struck over the last couple of years as to how much our emotional reactions to stories have changed what...

I just read an article on how awful it is for the US that oil prices are dropping. To be fair, this...

Google took away your keyword data. I know how awful that was. But what are you doing about it? Yes, you can bemoan your...

I understand that many of you get a bit spooked by IT topics. For some of you, that has even stopped you from improving...
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There. I said it. It's possibly my biggest pet peeve in marketing. What I see, over and over, is otherwise smart companies getting sucked...

Webinars

video

  Andrew Schulkind recorded a webinar on how to make email marketing campaigns work for you. Unless you’re selling goods or services with a buying...