Biznology
Where business and technology create a winning customer experience.

Monthly Newsletter

Human beings are wired to make connections from birth using intuition. Usually that is a good thing. But we are entering an era when...

I was speaking to a very smart client this week responsible for answering customer questions for a large company. (I am seeing several clients...

I have been struck over the last couple of years as to how much our emotional reactions to stories have changed what...

I just read an article on how awful it is for the US that oil prices are dropping. To be fair, this...

Google took away your keyword data. I know how awful that was. But what are you doing about it? Yes, you can bemoan your...

I understand that many of you get a bit spooked by IT topics. For some of you, that has even stopped you from improving...
1 3439

There. I said it. It's possibly my biggest pet peeve in marketing. What I see, over and over, is otherwise smart companies getting sucked...

I'm tired of personas. It's not that they aren't valuable. It's just that we're doing them the wrong way--most of us, anyway--and we are...

I have been my own boss for seven years starting this week, but before that I had a lot of great bosses. But one...

Webinars

video

In this Biznology webinar recording, Robert Weiss gives tips for creating videos for all different types of situations. Robert wasn't able to show the...