Biznology
Where business and technology create a winning customer experience.

Interview

Speaking at a BMA conference in New York recently, I posed a question to the audience: “Are any of you happy with...
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A couple Sundays ago I met up with Joseph Thornley, Lynette Young, and

The four speakers ranged in age from 17 to 23, and each was already running a company. The 23-year-old was on her second startup,...

I had the chance recently to catch up with Martyn Etherington, a marketing leader I’ve long admired. Martyn had just left his...
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A couple of weeks ago, Todd Schnick, editor-in-chief of IntrepidNOW, interviewed my co-author Bill Hunt and me about the Third Edition of Search Engine...

One of the more astonishing things about the social media revolution is that companies have had to dramatically loosen the reins on employees speaking...
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How can a lawyer explain Google Bowling? Nicolas Wells is not your ordinary lawyer, that's how. He has been practicing intellectual property law for...

Have you been keeping up with the upcoming sea changes in top-level domain (TLD) names? If you thought that we'd live with .com, .net,...
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Today's interview is with Ted Ulle, the Senior Search Analyst for Converseon, and an administrator at Webmaster World (tedster), one of the foremost...

Webinars

video

In this webinar with Heather Lloyd-Martin of SuccessWorks, she discusses tips for writing better sales copy. You’ve struggled over your sales copy, created...