Biznology
Where business and technology create a winning customer experience.

All sales leads are not equal. I know this is something that most sales and marketing leaders understand and it’s why they put lead qualification and validation into most of their sales, marketing, and lead generation programs. They don’t want to waste time and money like the companies that Straight North recently evaluated.

For more than 18 months, StraightNorth conducted an analysis of 373,000 business inquiries, consisting of more than 135,000 online form submissions and more than 237,000 phone calls (totaling more than 1 million minutes). The study rejected 23,000 of them as unsuitable, leaving 350,000 inquiries to go through the entire analysis. Of those 350,000, about half—178,000—were actual sales leads. The report revealed a lead generation waste count of roughly 50 percent.

But when it comes to social selling and LinkedIn marketing, it seems that lead qualification and validation are getting thrown out the window. Business leaders and sales and marketing professionals are not identifying and focusing on those prospects who are ready, willing, and able to make a decision in investing in their product, software, service, or solution.

They are playing a numbers game, pushing out sales messages on LinkedIn to as many prospects as they can hoping that something will stick and that people will say yes to a demo or sales call. Business owners and sales and marketing professionals are treating these prospects who say “yes” to a call or demo as valid sales leads and they’re wasting time and money. Let me show you what I mean.

Logistics company wastes 90% of their time with the wrong LinkedIn sales leads

Most social media firms focus on how many leads they are able to deliver on a weekly and monthly basis. For the President and CMO of a logistics company, a well-known LinkedIn lead generation company was delivering 5 to 10 leads for sales calls per week.

However, those sales leads they were delivering sucked! 90 percent of the calls were with prospects who were not in the right stage of the buying process at this time, or they were with people who were not even a decision maker or influencer. The people who said “yes” to a call was just looking for free information, to network, and maybe refer the company.

There was no lead validation and qualification. What good were those leads if there were no relationships being created and leveraged to drive revenue opportunities? The President and CMO could have been engaging in revenue generating activities instead of wasting time on calls with unqualified and invalidated sales leads.

Social selling expert teaches her followers to go for the call on LinkedIn, leading to wasted time

The Chief Learning Officer at PeopleLinx, CEO of Social Selling Link, and Co-Founder of Business Development University and Social Selling GPS tells clients:

“With each new connection, determine if they are someone you’d like to speak with and tweak the LinkedIn message slightly: NAME, it is nice to be connected on LinkedIn. Typically I like to have a brief call with my new connections so we can explore ways we might be able to work together now or in the future. Here is a link to my calendar: xxxxxxxx. Please pick a time that is most convenient for you. I am looking forward to our call.”

So she’s telling business leaders and sales and marketing professionals to go for the call–don’t worry about lead qualification and validation. She’s saying don’t worry if they haven’t seen your value yet and that you haven’t demonstrated your relevance. Don’t worry if you haven’t identified a need yet and don’t worry if they are not in the right buying stage. This shotgun thinking assumes that getting the sales information “out there” may eventually lead to a sale. But all it really does is cost you time and money.

Why would you want to take time out of your busy day to possibly see how you can work together with a prospect–instead of taking time when you know there is a need and that the timing to move is right? Why would you want to have a phone call just to have a phone call?

When you have a complex sales process the only way to drive revenue opportunities is to build and leverage relationships.  When you think the timing is right to move forward–you qualify and validate leads to ensure you’re not wasting time. Click here to read our case studies to see our process in action.


ico-rssLike this post?
Sign up for our emails here.



Kristina Jaramillo

About Kristina Jaramillo

Kristina Jaramillo – GetLinkedinHelp.com Partner & Chief LinkedIn Strategist- is not associated with LinkedIn, but she is recognized by LinkedIn as an expert and she's featured in their "Sophisticated Marketer's Guide to LinkedIn." She is also a NY Times Recognized Social Media Expert whose articles are featured on top websites like MarketingProfs, Forbes, Social Media Examiner, and many others.

Since 2011, Kristina and her team have been using her unique LinkedIn lead-to-revenue marketing approach to help sales and marketing leaders at Fortune 1000 organizations, small-to-medium sized enterprises, and professional service firms get more marketing qualified leads and revenue opportunities using LinkedIn. Some of her results include:

* Filling a sales technology company's niche community with Fortune 1000 sales leaders including the VP of Sales at IBM, Iron Mountain, Cisco, HP, CSC, Dell, BMC Software, Salesforce, Oracle, Office Depot, and others

*Helping a marketing firm gain 10 new clients and over $300,000 in additional revenue

*Providing an international consulting firm with 400% ROI

Learn more about the results Kristina and her team are achieving and check out their knowledge center to see how they are achieving these results at: http://www.getlinkedinhelp.com

Tweet about this on TwitterShare on FacebookShare on Google+Pin on PinterestShare on LinkedInEmail this to someone
2 replies to this post
  1. Great article Kristina. Looks fresh thing, not many people are talking about this issue. I am using personally a way to keep my profile updated with all my offerings and connect with many target leads in my field. Then I am using autovisit tool like https://proto.co which keeps me in top of other’s mind and they know where to knock when they having relevant issue.

    happened already several times with no effort, just automation.

Leave a Reply

Webinars

Are you confused and frustrated by the rapid pace of change in digital marketing? Do you find yourself struggling to get ahead...