Biznology
Where business and technology create a winning customer experience.

Because this is my last post here at Mike's Biznology blog for 2010, I am going to do something that I never ever do—make...

Marketing has a (dated) reputation for being all about flash without any substance. Internet marketing, as a descendant of direct marketing, has let some...

How much of your traffic comes from search engines? How much from Google? If you're like most businesses, you probably get a fair bit...

I did a short (under 45-minute) Webinar last week for Enquiro (now part of Mediative), on a subject that...

This week we watched Google, the search engine monster with the mountain of cash from Mountain View, be rejected by Groupon, the little startup...

These days, marketers must do whatever they can to distinguish themselves and their companies. We talk a lot on this blog about how to...

I've often counseled that you need to solve your customers' problems to be a successful Internet marketer. For B2B businesses, you might be able...

"Social search" has been discussed for a long time, but in the last couple of months it has sneaked up on some of us....

Webinars

video

Rob Petersen's latest webinar is all about measuring social media. If social media is so important, why are most marketers unable to measure it?...