Biznology
Where business and technology create a winning customer experience.

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I'm still struggling with the whole full disclosure thing from the FTC. It's not that I disagree with it--in fact, I think I have...

Don't look at me like that. It's not a dumb question, I swear. I know that I am this so-called expert in search marketing,...

Some of you have probably tried to sell your C-level executives on the importance of search marketing. You started out all excited about keywords...

This week the other shoe dropped when Google announced that personalization of search was being given to everyone using the search engine and not...

Some of you read this blog every day. Others of you have read my books. I realize that this is an odd title for...

Been too busy to post the pictures and videos from my recent event in Las Vegas for the Specialty Equipment Manufacturers Association--boy, that's a...

Google isn't competing against the other search engines. Oh, sure, it spent the first decade of its existence fighting every other search engine to...

Webinars

video

This video with Paul Gillin is about the basics of writing engaging social media messages. With so many posts, tweets and chatter filling social media,...