MarCom Becomes MarCon
August 30, 2006By now, you probably realize that you need to use podcasts, blogs, and other new media to send out your message, but you may not realize that your customers will use them to talk back to you. Not only will customers comment on your blogs, but they will talk about you on their own blogs with other customers listening. And you might not like what they say. You might even need to respond. So we really have to listen to customers now. Marketing communication is shifting to marketing conversation. You might say MarCom becomes MarCon.





