One and a half sigma
July 27, 2006Most of you are familiar with the six sigma programs that have raised quality standards for products and processes around the world. Six sigma programs are important and they work—when used under proper circumstances. Unfortunately, when devotion to quality is taken to extreme levels under the wrong circumstances, it leads to undue caution and lack of experimentation. So, should your Internet marketing program be six sigma? I’m here to argue it should be maybe one and a half sigma.





